WHEN WILL MY ORDER BE SHIPPED?
Orders placed Monday-Friday before 11 AM WST will begin processing the following business day, excluding holidays, and usually ship within 3-5 business days pending availability and credit verification. All orders placed after 11 AM WST will begin processing the next business day. Orders placed on Friday after 11 AM WST will begin processing on the following Monday. We will contact you with a follow-up email if the merchandise you have selected is not currently in stock or if we need additional identification provided for credit verification. We do not offer Saturday delivery. *DELIVERY TIME DOES NOT INCLUDE SATURDAYS SUNDAYS OR HOLIDAYS
WHAT SHIPPING METHODS DO YOU USE?
We ship via USPS mail. Once orders are packed and shipped, USPS packages typically take 2-8 days to arrive, International orders typically take 8-14 days to arrive.
USPS DOMESTIC FIRST Class $5.99
FREE SHIPPING ON ORDERS OVER $100
HOW DO I RETURN OR EXCHANGE AN ITEM PURCHASED?
You have 15 days to decide if the item is right for you.
We will refund any item(s), provided that the item(s) has not been damaged, soiled, washed, altered or worn and that all labels and tags are attached.
Products sent for return or exchange should be shipped to our warehouse address:
608 Palisade Ave, Jersey City, NJ 07307
For more info on returns and exchanges, check out our returns and exchanges page.
We cannot be responsible for lost or damaged packages that are sent to us for return or exchange so please retain the tracking reference number when you ship your package. Please package your product carefully when shipping it back to us.
Caps sent back to us in an envelope or mailer will not be accepted. Please use the original box whenever possible.